Center Manager (Case Manager) – Outpatient Rehabilitation (PT/OT) $95,000 - $120,000 + Sign on bonus

Job Overview

We are seeking a Center Manager (Case Manager) to lead operations at a large national rehabilitation clinic. This role is responsible for overseeing daily clinic functions, ensuring high-quality patient care, and managing both clinical and administrative teams. The Center Manager drives workflow efficiency, maintains regulatory compliance, and fosters a positive, collaborative team culture.

Additional responsibilities include optimizing clinic performance, mentoring staff, and developing training initiatives to support clinical excellence. This position offers leadership growth opportunities, performance-based incentives, and long-term professional advancement within a well-established healthcare organization.


Management & Operations

Oversee daily operations of the rehabilitation clinic to ensure efficiency, productivity, and patient satisfaction.
Foster a positive work environment to support staff engagement, retention, and professional growth.
Manage employee relations in compliance with HR policies and procedures.
Develop and implement center-specific operational plans, including referral development and community outreach.
Monitor financial performance, including budgets, expenses, and profitability.
Maintain strong relationships with physicians, payers, and external partners.
Supervise support staff to ensure excellent customer service and effective patient scheduling.
Ensure appropriate caseload management and staff productivity.
Lead staff onboarding, training, performance evaluations, and ongoing development.
Approve supply and equipment orders while maintaining cost efficiency.

Compliance & Quality Assurance

Ensure compliance with all applicable state, federal, and organizational regulations.
Maintain accurate employee records, including licensure, certifications, and required documentation.
Participate in compliance initiatives and quality improvement programs.
Lead regular staff meetings to communicate updates and reinforce standards.
Ensure clinic cleanliness, safety, and regulatory readiness.

Clinical & Patient Care

Provide direct patient care as needed, including evaluations, treatment planning, and progress assessments.
Ensure services align with applicable state practice acts for physical or occupational therapy.
Maintain accurate and timely clinical documentation.
Communicate effectively with patients, families, and referring providers.
Stay current on best practices, clinical guidelines, and regulatory requirements.

Qualifications
Education & Licensure

Graduate of an accredited Physical Therapy (PT) or Occupational Therapy (OT) program
(CAPTE-accredited or equivalent for international candidates).
Active state licensure or eligibility for licensure.

Experience

Previous experience in outpatient physical or occupational therapy settings.
Demonstrated management, supervisory, or leadership experience.
Strong understanding of healthcare compliance, operational workflows, and financial management.

Technical Skills

Proficiency with Windows-based applications (e.g., Microsoft Word, Excel).

Soft Skills

Strong leadership, communication, and problem-solving abilities.
Excellent organizational and time-management skills.
Ability to work collaboratively with clinical and administrative teams.
Sound judgment in patient care and team supervision.

Physical Requirements

Ability to lift up to 50 pounds.

Frequent standing, walking, bending, and reaching.
Visual and auditory acuity sufficient for patient care and communication.
Fine motor skills for documentation and equipment handling.

Ideal Candidate Profile

The ideal candidate is a licensed PT or OT with experience managing an outpatient rehabilitation clinic or healthcare team. They are organized, proactive, and patient-focused, with the ability to balance clinical responsibilities, operational oversight, and staff leadership.

This individual thrives in a fast-paced healthcare environment and is committed to compliance, quality care, team development, and continuous improvement.

Benefits

Competitive salary with performance-based incentives
401(k) retirement plan with employer contributions
Comprehensive health, dental, and vision insurance
Relocation assistance, sign-on bonuses, and student loan support available
Continuing education reimbursement
Flexible Spending Accounts (FSA) and dependent care options
Company-paid life insurance and long-term disability coverage
Additional voluntary benefit plans